Overview
In today's fast-paced professional world, clear and impactful communication is a critical skill.
This 2-day training introduces professionals to the capabilities of AI writing assistants, the evolution of business writing, key use cases, and practical tools to enhance daily communication. Participants will explore how to collaborate with AI tools responsibly and practice using popular AI tools to enhance real-world business writing tasks.
Target
Professionals across departments who:
- Regularly create business documents and communication
- Want to enhance writing productivity and impact
- Need to collaborate across functions or communicate with external stakeholders
- Is seeking to enhance clarity, tone, and speed in business writing using AI tools
Description
Day 1 focuses on the capabilities of modern AI writing assistants, their use cases and basic prompt techniques. Explore and compare ChatGPT, Copilot and Gemini.
Day 2 covers prompt optimisation techniques with numerous prompt exercise activities from summarising a long message, to converting text to bullet points and switching writing formats..
Through a combination of lectures, discussions, examples, and practical exercises, participants will learn how to use AI to enhance their business writing tasks.
Objectives
- Understand the evolution of business writing tools and AI’s role in the modern workplace.
- Identify core functions of AI writing assistants and how they enhance communication.
- Explore popular AI writing tools like ChatGPT, Copilot and Gemini and compare the outputs.
- Use AI for drafting, editing, summarising, and adapting content.
- Practice responsible, ethical AI use in line with data and company policy.
Content
Day 1
- Module 1: Evolution of Business Writing
- Module 2: Capabilities of Modern AI Writing Assistants
- Module 3: How AI is Transforming Business Communication
- Module 4: Key Use Cases in Business Communication
Day 2
- Module 5: Responsible & Ethical Use of AI
- Module 6: Prompt Engineering for Better Results
- Module 7: Practical AI Activities
- Module 8: AI in Visual & Cross-Format Writing
Why Employers Should Send Their Employees
In today’s competitive and fast-evolving workplace, effective communication is no longer optional—it’s a key driver of productivity, collaboration, and business success.
Yet, many employees still spend hours each week crafting emails, reports, proposals, and other business documents—often with inconsistent clarity and impact.
This AI-Assisted Business Writing training empowers your employees to harness the power of AI writing tools like ChatGPT, Copilot, and Gemini to communicate faster, clearer, and more effectively across teams and with external stakeholders.
Investing in communication skills is investing in your company's productivity, reputation, and growth.
Contact us to schedule for a training session or to customise the training according to your needs.
Our training courses are HRDC claimable.
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