Overview
This 1-day communication training is designed to enhance participants' public speaking and presentation abilities while strengthening essential communication competencies in the workplace through interactive sessions and practical exercises.
Target
- Professionals who frequently present in meetings, briefings, or public settings
- Team leaders and managers who need to communicate clearly and persuasively
- Sales, marketing, and client-facing staff who represent the organisation externally
- Project coordinators and executives who lead discussions or deliver updates
- Employees looking to build confidence in public speaking and business presentations
- Anyone seeking to improve their professional communication, listening, and interpersonal skills
Description
Participants will learn how to use professional language, improve verbal and nonverbal communication, and become better listeners.
The training also covers how to structure and deliver impactful speeches, use visual aids effectively, and communicate clearly in meetings. Through hands-on activities, participants will gain the confidence and techniques needed to communicate and command the room.
By the end of the day, participants will have sharpened their communication skills, making them more persuasive speakers, attentive listeners, and impactful presenters.
Objectives
- Identify tones and styles for communication and when to use it.
- Differentiate between positive and negative language, and apply each appropriately.
- Understand when to use formal vs informal language.
- Demonstrate effective verbal and nonverbal communication techniques.
- Apply practical tips to enhance clarity and impact in spoken communication.
- Distinguish between hearing and active listening, and develop better listening habits.
- Organise and structure a clear, engaging speech or presentation.
- Deliver a confident public speech, including a concise elevator pitch.
- Use visual aids effectively to support presentations.
- Manage delivery and timing for greater audience engagement.
- Lead and participate in meetings more effectively using best communication practices.
- Ask and respond to questions strategically in professional discussions.
Content
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Module 1: Language Tone and Styles
- Professional Tones and Styles
- Positive and Negative Language
- Formal vs Informal Language
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Module 2: Speaking, Listening & Interacting
- Speaking Skills
- Hearing vs Listening
- refelctive Listening
- Nonverbal Communication
- First Impressions
- Dress Codes
- Helpful Tips
- Speech Writing and Structure
- Delivering Your Speech
- Overcoming Fear & Building Confidence
- Elevator Pitch
- Structure and Organisation
- Using Visuals Aids
- Delivery and Timing
- Storytelling
- Purpose and Preparation
- Facilitation and Structure
- Questions, questions, questions
- Best Practices
Module 3: Non Verbal Communication & Appearance
Module 4: Public Speaking
Module 5: Presentation Skills
Module 6: Effective Meetings
Why Employers Should Send Their Employees
If you have employees that need to improve their speaking and presentation skills, then this training is the right one.
Strong communication is one of the most critical skills in any professional environment. Employees who can present ideas clearly, speak with confidence, and listen actively are better equipped to lead, collaborate, and represent your company.
This 1-day training equips your team with practical tools to improve presentations, engage in meetings effectively, and communicate with professionalism — resulting in increased productivity, stronger teamwork, and greater client trust.
Investing in communication skills is investing in your company's productivity, reputation, and growth.
Contact us to schedule for a training session or to customise the training according to your needs.
Our training courses are HRDC claimable.
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