TRAINING OUTLINE
LEADING WITH CREDIBILITY:
Communicate to Influence
Delivery: Face-to-Face
Level: Advanced
CORE IDEA: How do I think, position, and speak to influence outcomes?
Senior Managers are expected to operate beyond functional expertise — they must communicate with authority, influence decisions, and lead through others effectively.
However, many experienced leaders continue to face challenges such as:
• Communicating detailed information without clear positioning
• Struggling to influence stakeholders despite strong data
• Remaining too involved in operational tasks
• Difficulty delegating in a way that builds ownership and accountability
1. Structure ideas clearly for executive-level communication
2. Communicate with confidence and presence in high-stakes settings
3. Influence stakeholders through clear positioning and business relevance
4. Move from reporting information to driving decisions
• Lead teams and manage key stakeholders
• Are involved in decision-making and strategic discussions
• Need to strengthen leadership presence and team effectiveness
• Module 2: Structuring for Clarity and Impact
• Module 3: Positioning & Influencing Stakeholders
• Module 4: Executive Presence in Communication
• Module 5: High-Stakes Communication Practice
• Why data alone does not influence decisions
• Common communication pitfalls at senior level
• Shifting from ‘informing’ to ‘leading’ the message
• Executive-level communication expectations
• Answer-first and top-down communication approach
• Structuring messages around business impact
• Moving beyond facts to clear recommendations
• Understanding stakeholder priorities (risk, revenue, reputation)
• Communicating with intention and purpose
• Verbal and non-verbal communication cues
• Communicating with confidence and authority
• Managing interruptions and challenges effectively
• Presenting to senior stakeholders
• Speaking in meetings without over-talking
• Handling tough questions and pushback
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