TRAINING OUTLINE
PROCOMM ESSENTIALS
Essential Communication for Professionals
Delivery: Face-to-Face
Level: Foundational
CORE IDEA: Communicate effectively in everyday workplace situations
This 1-day communication training is for participants who need to understand and practise the basic components of professional communication. By combining knowledge and practical tools, this course empowers professionals to navigate workplace interactions effectively.
Understand of the core principles of communication and the ways verbal, non-verbal, and written channels shape workplace interactions. Sharpen essential skills in speaking, listening, asking the right questions, and using storytelling to connect and engage. Explore strategies for effective business communication, including how to frame messages positively and present a strong elevator pitch.
Beyond communication techniques, participants will learn how to enhance their professional presence through etiquette, networking, and adapting to different work styles.
1. Apply effective speaking and active listening skills to enhance clarity and mutual understanding.
2. Understand how verbal, non-verbal, and written messages influence interactions.
3. Use questioning techniques and storytelling to engage and build stronger workplace relationships.
4. Demonstrate strategies for positive, professional business communication, including delivering a concise and impactful elevator pitch.
5. Exhibit professional presence through appropriate etiquette, confident networking, and adaptability to diverse work styles.
Early career professionals.
• Types of Communication
• Speaking Skills
• Hearing vs Listening
• Reflective Listening
• Nonverbal Communication
• First Impressions
• Dress Codes
• Helpful Tips
• Questions, questions, questions
• Storytelling
• Positive vs Negative Communication
• Personal vs Professional Communication
• Effective Communication
• Elevator Pitch
• Common Problems and Solutions
• Networking
• Professional Etiquette
• Work Styles
• Best Practices
Delivery: Face-to-Face
Level: Foundational
Core Idea:
Communicate effectively in everyday workplace situations
This 1-day communication training is for participants who need to understand and practise the basic components of professional communication. By combining knowledge and practical tools, this course empowers professionals to navigate workplace interactions effectively.
Understand of the core principles of communication and the ways verbal, non-verbal, and written channels shape workplace interactions. Sharpen essential skills in speaking, listening, asking the right questions, and using storytelling to connect and engage. Explore strategies for effective business communication, including how to frame messages positively and present a strong elevator pitch.
Beyond communication techniques, participants will learn how to enhance their professional presence through etiquette, networking, and adapting to different work styles.
1. Apply effective speaking and active listening skills to enhance clarity and mutual understanding.
2. Understand how verbal, non-verbal, and written messages influence interactions.
3. Use questioning techniques and storytelling to engage and build stronger workplace relationships.
4. Demonstrate strategies for positive, professional business communication, including delivering a concise and impactful elevator pitch.
5. Exhibit professional presence through appropriate etiquette, confident networking, and adaptability to diverse work styles.
Early career professionals.
• Types of Communication
• Speaking Skills
• Hearing vs Listening
• Reflective Listening
• Nonverbal Communication
• First Impressions
• Dress Codes
• Helpful Tips
• Questions, questions, questions
• Storytelling
• Positive vs Negative Communication
• Personal vs Professional Communication
• Effective Communication
• Elevator Pitch
• Common Problems and Solutions
• Networking
• Professional Etiquette
• Work Styles
• Best Practices
Delivery: Face-to-Face
Level: Foundational
Core Idea:
Communicate effectively in everyday workplace situations
This 1-day communication training is for participants who need to understand and practise the basic components of professional communication. By combining knowledge and practical tools, this course empowers professionals to navigate workplace interactions effectively.
Understand of the core principles of communication and the ways verbal, non-verbal, and written channels shape workplace interactions. Sharpen essential skills in speaking, listening, asking the right questions, and using storytelling to connect and engage. Explore strategies for effective business communication, including how to frame messages positively and present a strong elevator pitch.
Beyond communication techniques, participants will learn how to enhance their professional presence through etiquette, networking, and adapting to different work styles.
1. Apply effective speaking and active listening skills to enhance clarity and mutual understanding.
2. Understand how verbal, non-verbal, and written messages influence interactions.
3. Use questioning techniques and storytelling to engage and build stronger workplace relationships.
4. Demonstrate strategies for positive, professional business communication, including delivering a concise and impactful elevator pitch.
5. Exhibit professional presence through appropriate etiquette, confident networking, and adaptability to diverse work styles.
Early career professionals.
• Types of Communication
• Speaking Skills
• Hearing vs Listening
• Reflective Listening
• Nonverbal Communication
• First Impressions
• Dress Codes
• Helpful Tips
• Questions, questions, questions
• Storytelling
• Positive vs Negative Communication
• Personal vs Professional Communication
• Effective Communication
• Elevator Pitch
• Common Problems and Solutions
• Networking
• Professional Etiquette
• Work Styles
• Best Practices
Delivery: Face-to-Face
Level: Foundational
Core Idea:
Communicate effectively in everyday workplace situations
This 1-day communication training is for participants who need to understand and practise the basic components of professional communication. By combining knowledge and practical tools, this course empowers professionals to navigate workplace interactions effectively.
Understand of the core principles of communication and the ways verbal, non-verbal, and written channels shape workplace interactions. Sharpen essential skills in speaking, listening, asking the right questions, and using storytelling to connect and engage. Explore strategies for effective business communication, including how to frame messages positively and present a strong elevator pitch.
Beyond communication techniques, participants will learn how to enhance their professional presence through etiquette, networking, and adapting to different work styles.
1. Apply effective speaking and active listening skills to enhance clarity and mutual understanding.
2. Understand how verbal, non-verbal, and written messages influence interactions.
3. Use questioning techniques and storytelling to engage and build stronger workplace relationships.
4. Demonstrate strategies for positive, professional business communication, including delivering a concise and impactful elevator pitch.
5. Exhibit professional presence through appropriate etiquette, confident networking, and adaptability to diverse work styles.
Early career professionals.
• Types of Communication
• Speaking Skills
• Hearing vs Listening
• Reflective Listening
• Nonverbal Communication
• First Impressions
• Dress Codes
• Helpful Tips
• Questions, questions, questions
• Storytelling
• Positive vs Negative Communication
• Personal vs Professional Communication
• Effective Communication
• Elevator Pitch
• Common Problems and Solutions
• Networking
• Professional Etiquette
• Work Styles
• Best Practices
Delivery: Face-to-Face
Level: Foundational
Core Idea:
Communicate effectively in everyday workplace situations
This 1-day communication training is for participants who need to understand and practise the basic components of professional communication. By combining knowledge and practical tools, this course empowers professionals to navigate workplace interactions effectively.
Understand of the core principles of communication and the ways verbal, non-verbal, and written channels shape workplace interactions. Sharpen essential skills in speaking, listening, asking the right questions, and using storytelling to connect and engage. Explore strategies for effective business communication, including how to frame messages positively and present a strong elevator pitch.
Beyond communication techniques, participants will learn how to enhance their professional presence through etiquette, networking, and adapting to different work styles.
1. Apply effective speaking and active listening skills to enhance clarity and mutual understanding.
2. Understand how verbal, non-verbal, and written messages influence interactions.
3. Use questioning techniques and storytelling to engage and build stronger workplace relationships.
4. Demonstrate strategies for positive, professional business communication, including delivering a concise and impactful elevator pitch.
5. Exhibit professional presence through appropriate etiquette, confident networking, and adaptability to diverse work styles.
Early career professionals.
• Types of Communication
• Speaking Skills
• Hearing vs Listening
• Reflective Listening
• Nonverbal Communication
• First Impressions
• Dress Codes
• Helpful Tips
• Questions, questions, questions
• Storytelling
• Positive vs Negative Communication
• Personal vs Professional Communication
• Effective Communication
• Elevator Pitch
• Common Problems and Solutions
• Networking
• Professional Etiquette
• Work Styles
• Best Practices
Let's Talk
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