Practical learning.
Purposeful development.
TRAINING OUTLINE

CONFIDENT COMMUNICATOR
Command the Room

Duration: 1 day
Delivery: Face-to-Face
Level: Foundational to intermediate

CORE IDEA: Present ideas clearly, confidently and effectively in front of others.

  • Overview

This 1-day communication training is designed to enhance participants' public speaking and presentation abilities while strengthening essential communication competencies in the workplace through interactive sessions and practical exercises.

  • Description

Participants will learn how to use professional language, improve verbal and nonverbal communication, and become better listeners. The training also covers how to structure and deliver impactful speeches, use visual aids effectively, and communicate clearly in meetings. Through hands-on activities, participants will gain the confidence and techniques needed to communicate and command the room.

  • Learning Outcomes
Upon completion of this course, participants will be able to:

1. Apply practical tips to enhance clarity and impact in spoken communication. 2. Distinguish between hearing and active listening, and develop better listening habits.
3. Demonstrate effective verbal and nonverbal communication techniques.
4. Organise and structure a clear, engaging speech or presentation.
5. Deliver a confident public speech, including a concise elevator pitch.
6. Use visual aids effectively to support presentations.
7. Manage delivery and timing for greater audience engagement.
8. Lead and participate in meetings more effectively using best communication practices.
9. Ask and respond to questions strategically in professional discussions.

  • Target Audience

Professionals that are required to conduct presentations or speak publicly.

  • Training Content
Module 1: Language Tone and Styles
• Professional Tones and Styles
• Positive and Negative Language
• Formal vs Informal Language


Module 2: Speaking, Listening & Interacting
• Speaking Skills
• Hearing vs Listening
• Reflective Listening

Module 3: Nonverbal Communication & Appearance
• Nonverbal Communication
• First Impressions
• Dress Codes
• Helpful Tips

Module 4: Public Speaking
• Speech Writing and Structure
• Delivering Your Speech
• Overcoming Fear & Building Confidence
• Storytelling

Module 5: Presentation Skills
• Structure and Organisation
• Using Visuals Aids
• Delivery and Timing

Module 6: Effective Meetings
• Purpose and Preparation
• Facilitation and Structure
• Questions, questions, questions
• Best Practices

Let's Talk

Interested in bringing this training to your organisation?

Tell us a little about your needs, your participants and what you hope to achieve.
We'll be happy to explore how the training can be tailored to your context.

Get in touch

REACH OUT!

We can customise training courses according to your needs – reach out now!

Address

3.02D, Menara BRDB, Jalan Maarof, Bangsar, 59100, Kuala Lumpur

Phone

+6(03) 2297 3699

Email

inquiry@nxtsuccess.com

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